Please allow at least 2 hours for our staff to have your order ready to go before you arrive to pick it up.
Our location is open from Monday-Friday from 10am-3pm. Yes we do! If you would like to pickup your order in-store, select "in-store pick-up" at checkout and it will walk you through the process.We recommend ordering in bulk, because the fee is the same for one smoke bomb as for 10! The price is set by the Department of Transportation. They are considered fireworks by the USDOT and need to be shipped with certain precautions taken. We ship HAZMAT due to the nature of the Smoke Effects.Please note you need to accept your order/package, properly document with photos and description and submitted via email for our Claims Department. Hazmat Products are not qualified for FedEx recipients “Refusal of Package”, any packages refused by customer will immediately be disqualified by our Claims Department for any sort of refund.What if you refuse a FedEx Hazmat Package at your door? Any orders placed 31 days prior to a claim will not be qualified for any refunds. All claims must be submitted no later than 30 days after the product was ordered.Your emailed information will be filed and submitted to our claims department for review and you will be emailed back with any further questions or a solution. original shipping packaging, complete content of package, every product in question, etc.) the more photos and details included in your email the easier and quicker the claims process. For any claim you must email our customer support at Please make sure to include your order number, name the order was placed under as well as pictures.Frequently Asked Questions Concerning Smoke Grenades: Shipping/ Returns: